General Questions

We started as an internet based business but now have a shop in central New Plymouth. Hours of trade are Monday – Friday, 9am – 3.30pm and Saturdays 9am- 12pm.

Yes, you can. 207 Devon Street East, New Plymouth.

Please contact us and we will let you know the estimated delivery time frame.

Free shipping New Zealand wide unless otherwise stated. Shipping within New Zealand and to international destinations can be quoted, just send us an enquiry.

Yes, all shipping is covered by full insurance.

All efforts will be made to dispatch your order within 7 business days of payment being received and order being accepted. We will notify you if there are any delays.

Typical delivery times after dispatch; North Island 1-2 business days, South Island 2-3 business days. Please allow an additional 2 days for RD delivery. Tracking details will be sent to the email address provided once your order is collected from our warehouse. We do not deliver to PO Boxes.

Online payments are processed by DPS, via direct deposit, Visa or MasterCard. We accept cash, Eftpos, Visa and MasterCard in store.